Privacy policy

Information we collect

If you use the contact form, we collect your name, email address, selected visa route and message. We also receive basic technical information used to protect the form from abuse, such as an IP address.

How we use it

• To respond to your enquiry and provide requested information.
• To operate, secure and improve the website.
• To meet legal obligations and protect our rights.

What not to send

Please do not submit passports, immigration case files, payment-card details, health data or other sensitive personal information through the contact form.

Service providers and international processing

Messages may be processed by our website host and email delivery provider. Those providers process data to deliver their services and may operate in other countries with appropriate contractual or legal safeguards.

Retention

We retain enquiries only as long as reasonably needed to respond, maintain business records and meet legal obligations. Retention periods may vary depending on the nature of the conversation.

Your choices

You may ask to access, correct or delete information associated with your enquiry, subject to applicable law. Use the contact form and select “General question”.

Changes

We will update this policy before introducing accounts, checkout, analytics or other data-intensive marketplace features.